The Privacy Policy explains how Ening d.o.o. Nikšić, as the owner of the ENYX brand, collects, uses, stores and protects the data of users of the ENYX website and related digital channels.
Last updated: 11 June 2026
This Privacy Policy explains how Ening d.o.o. Nikšić, as the owner of the ENYX brand, collects, uses, stores and protects the data of users who visit the ENYX website, use the contact forms, send quote requests, apply for partner cooperation or communicate with us through digital channels.
Protecting our users’ privacy matters to us. We process personal data lawfully, transparently, for clearly defined purposes and only to the extent necessary for communication, handling inquiries, preparing offers, providing information about ENYX products and operating the website.
ENYX is a brand owned by:
Within the meaning of personal data protection regulations, the data controller is Ening d.o.o. Nikšić, as the company that operates the ENYX website and determines the purpose and means of processing data submitted via the website and related digital channels.
Depending on how the website is used, we may collect the following categories of data:
When a user fills in the contact form, sends a quote request, applies for partner cooperation or contacts us in another way, we may process:
When visiting the website, certain technical data may be processed automatically for the proper operation, security and usage analysis of the website, such as:
We may collect data in the following ways:
We process data for the following purposes:
We process personal data only where an appropriate legal basis exists.
| Purpose of processing | Type of data | Legal basis |
|---|---|---|
| Responding to a contact inquiry | name, email, phone, message content | legitimate interest in responding to the user’s inquiry |
| Preparing an offer | contact details, request description, data about the building or space | steps taken at the user’s request prior to a potential contract |
| Partner application | name, company, contact details, cooperation description | pre-contractual steps towards business cooperation and legitimate interest |
| Sending promotional notices | email, name, preferences | user consent, where required |
| Website analytics | cookie identifiers, technical and aggregated data | user consent |
| Website security and server logs | IP address, technical logs, access data | legitimate interest in protecting the website and systems |
| Legal obligations | data required for business, tax or accounting records | legal obligation |
Where processing is based on consent, the user has the right to withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Providing data through the forms on the website is voluntary.
If a user does not provide the data marked as mandatory, Ening d.o.o. Nikšić may be unable to process the inquiry, prepare an offer, respond to the request, provide the requested information or consider the partner application.
The ENYX website may use cookies for the proper functioning of the site, improving the user experience, measuring traffic and analysing how the site is used.
Cookies can be divided into:
These cookies are required for the basic functioning of the website and cannot be switched off through the site. They are used, for example, for security, remembering basic settings and the technical operation of pages.
Analytics cookies are used to understand how users use the website, which pages they visit and how we can improve the content and user experience.
Analytics cookies, including tools such as Google Analytics, are used only with the user’s prior consent.
Users can accept, decline or change their cookie choices through the cookie settings on the website.
We do not sell personal data to third parties.
Data may be made available only to the extent necessary for the operation of the website, communication with users, processing inquiries, system security or fulfilling legal obligations.
Possible recipients or processors include:
Depending on the technical implementation of the website, services such as Vercel, Cloudflare, Google Analytics, Resend, Neon or other similar infrastructure, email, hosting, security and analytics services may be used.
Such service providers process data exclusively within their role of providing technical or business support and in accordance with the applicable data protection terms.
In certain cases, due to the use of international cloud, hosting, email, analytics or security services, data may be processed or transferred outside Montenegro.
In such cases, Ening d.o.o. Nikšić seeks to ensure that the transfer and processing of data are carried out in accordance with the applicable personal data protection regulations and with appropriate technical, organisational and contractual safeguards.
Where individual services are provided by providers from the European Union, the European Economic Area or third countries, processing is carried out in accordance with the terms of those providers and the applicable data protection rules.
We keep data only for as long as necessary for the purpose for which it was collected, unless longer retention is required for legal, accounting, tax, contractual or legitimate business reasons.
| Type of data | Retention period |
|---|---|
| Contact inquiries | up to 24 months from the last communication |
| Quote requests | up to 24 months, or longer if a business relationship arises |
| Partner applications | up to 24 months from the application or last communication |
| Newsletter and promotional consents | until consent is withdrawn |
| Server logs | up to 30 days, unless longer retention is required for security or abuse investigation |
| Business relationship data | in accordance with accounting, tax and other legal obligations |
| Analytics data | in accordance with the analytics tool settings and the user’s choice |
After the relevant period expires, data is deleted, anonymised or archived in accordance with applicable regulations and internal rules.
In accordance with applicable regulations, the user has the right to request:
To exercise these rights, the user may contact Ening d.o.o. Nikšić at: info@enyxair.com
To protect data, before acting on a request we may ask for additional information needed to confirm the identity of the person making the request.
We respond to user requests within the deadlines prescribed by applicable regulations.
If a user believes their personal data is being processed contrary to applicable regulations, they have the right to contact the competent personal data protection authority in Montenegro.
Ening d.o.o. Nikšić applies appropriate technical, organisational and security measures to protect personal data from unauthorised access, loss, misuse, alteration or unauthorised disclosure.
Protection measures may include access control, the use of secure hosting and cloud services, technical protection of communication, restricting data access to authorised persons only, and other measures appropriate to the nature of the data being processed.
However, no system for transmitting or storing data over the internet is entirely without risk. We therefore recommend that users do not submit sensitive information that is not required for handling a specific inquiry when using online forms.
The ENYX website is not intended for the direct collection of data from children or minors.
We do not knowingly collect children’s personal data through the website. If a parent, guardian or other person believes that a minor’s data has been submitted via the website, they can contact us at info@enyxair.com so we can take appropriate steps in accordance with the law.
The ENYX website may contain links to other websites, platforms or services that are not under the control of Ening d.o.o. Nikšić.
We are not responsible for the content, security or privacy policies of those external sites. We recommend that users read their privacy policies before submitting data to other websites.
Ening d.o.o. Nikšić may update this Privacy Policy from time to time to reflect changes in regulations, technical changes to the website, changes in how data is processed, or changes in business operations.
The updated version will be published on this page, with the date of the last update indicated.
For any questions regarding this Privacy Policy or the processing of personal data, the user may contact:
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